Please note that due to company offsite events on 11/11–11/12, our Retirement Services call center will operate on a modified schedule:
- Wednesday: 8:00 a.m.–4:00 p.m.
- Thursday: CLOSED
- Friday: 8:00 a.m.–4:00 p.m.
Many services are also available online through our Self-Service Portal, allowing you to complete common requests on your own.
Log in to your account here.
We appreciate your understanding.
The Banner Life family of companies writes its US institutional retirement business through Banner Life Insurance Company and William Penn Life Insurance Company of New York. The US institutional retirement division is in the business of helping companies mitigate pension risk and ensure the financial future of their annuitants.
Recent updates
Big News:
We’re Certified as a Great Place To Work
We recently earned the Great Place To Work Certification, a recognition based on employee feedback about workplace culture, trust and overall experience.
The wait is over: our Q2 PRT Monitor is now available
US Pension Risk Transfer transaction activity is gaining momentum in the second half of the year after seeing lower premium volumes in H1.
Our commitment to building a world-class customer experience
Our service excellence has recently been recognized through inclusion in USA TODAY’s America’s Best Customer Service in Financial Services 2026.
What do we do?
Banner Life and William Penn are in the Pension Risk Transfer (PRT) industry. We provide solutions for companies looking to de-risk their pension plan and improve benefit security for its members.